An Engaged Staff Engaging patients is vital for optimal care and numerous programs and educational sites are dedicated to this laudable goal. In comparison, staff engagement is all but ignored, but without an engaged team working together, patient engagement efforts will be less successful. Excellent leadership is needed to develop an effective team (see Leaders Are … [Read more...] about Engaging Patients With Staff Engagement
Making the Clinic Work
Prior Authorizations Need Priority Solutions
The prior authorizations game is no game at all. Our patient’s well-being is at stake, and so is our own. The stress and frustration associated with prior authorizations contributes to burnout for physicians, nurses, and other staff members. It is easy to be overwhelmed by the magnitude of effort required to obtain approval for certain tests. This should in no way deter us from … [Read more...] about Prior Authorizations Need Priority Solutions
Why Patient Engagement Really Does Matter
The practice of great medicine includes a hefty dose of patient engagement because excellent medical care requires a partnership to achieve the outcome. The patient and/or the caregiver must be active participants in the care plan. Unfortunately, the phrase patient engagement has been hijacked. Many physicians feel as though they must engage their patients just to fulfill … [Read more...] about Why Patient Engagement Really Does Matter
Patient Engagement With Education–It’s More Than a Handout!
Real Knowledge Is Power Knowledge is power. We must educate the patient and any caregivers. Effective education is not a couple of pages downloaded from a website or a stock handout from your electronic health record (EHR) system. If it were only that simple. Patients often come away from a new diagnosis of diabetes with some handouts on diet and exercise or receive a folder … [Read more...] about Patient Engagement With Education–It’s More Than a Handout!