Almost every office and hospital use patient appointment reminders. Some are poor, others mediocre, and some do a relatively good job. In the present climate, we cannot stand for anything less than great. Appointment reminders increase appointment attendance and early cancellation when needed, which opens the slot to be refilled, or at least decreases no-shows in most cases. Although these systems may work, they can be annoying–especially when the reminders do not interact with individual patients in the manner that is best for … [Read More...] about Appointment Reminders
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Managing Patient No Shows
Managing patient no shows are a big problem, with many clinics facing no-show rates as high as 30%. This has been an even bigger problem … [Read More...] about Managing Patient No Shows
How Will the CARES Act Affect You?
The CARES Act was passed on March 27, 2020 to provide economic stimulus and relief related to the COVID-19 pandemic. As a result, our … [Read More...] about How Will the CARES Act Affect You?
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