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SBGM

Knowledge to Transform Your Medical Practice

Main Content

Featured Article

Managing Provider-Initiated Appointment Cancellations

Provider-Initiated Appointment Cancellations arise when the provider will not be available for the encounter. These can occur for many reasons including illness, family obligations, vacation, office closures (for the weather, COVID-19, or the provider being needed elsewhere). Even when planned far in advance these reasons for cancellation can still easily affect the yearly follow-up schedule. Other reasons for a provider-initiated cancellation arise on very short notice, such as tornado warnings or hospital emergencies. Some refer … [Read More...] about Managing Provider-Initiated Appointment Cancellations

Editors Pick

Physician Recruitment

The process of physician recruitment is laborious and can be time consuming. Always keep in mind that you are not just trying to replace a … [Read More...] about Physician Recruitment

Case Study: Your Patient ZD Applies for a Job in Your Practice

ZD is an established patient who does not miss appointments and adheres to the treatment plan outlined at each visit. Your office manager … [Read More...] about Case Study: Your Patient ZD Applies for a Job in Your Practice

Latest Articles

Guide for Choosing Passwords

Why Do I Have to Change my Password Again? Medical practices can be hectic environments, with everyone having seemingly one million things to do. … [Read More...] about Guide for Choosing Passwords

What Do Physicians Need to Know About Website Development?

Just like physicians, web developers have their own specialized jargon, including terms like responsive design, search engine optimization … [Read More...] about What Do Physicians Need to Know About Website Development?

Great Leaders: Consensus Makers or Dictators?

Got an issue that needs to be dealt with in the office? Everyone does—that’s why we created SBGM. Great leadership requires effective management … [Read More...] about Great Leaders: Consensus Makers or Dictators?

Prevent Embezzlement by Sweating the Small Stuff

There are more ways to separate you from your money than you can imagine. Novel embezzlement strategies occur but are likely rare. Much more … [Read More...] about Prevent Embezzlement by Sweating the Small Stuff

Case Study: BY and the Performance Reviews

BY is the clinical administrator for a large multispecialty practice. As part of her role, BY handles clinical evaluations including annual employee … [Read More...] about Case Study: BY and the Performance Reviews

Real Engagement: Love Your Patients

Liking Patients Dr. JS likes his patients – Fantastic! It is wonderful when we like our patients. Dealing with people you like makes the day … [Read More...] about Real Engagement: Love Your Patients

My Practice will Never be Hit by Ransomware

One of the biggest mistakes physicians and practice managers can make is to assume they will not be a target of cyberattacks. Unfortunately, this is … [Read More...] about My Practice will Never be Hit by Ransomware

Fixed Vs Variable Expenses

If you want to improve your financial performance, the first step is understanding what your practice financial statements are telling you. Your … [Read More...] about Fixed Vs Variable Expenses

Preventing Fistful of Dollars Embezzlements

Lucrative embezzlement schemes perpetrated by individuals trained in the management of your books are very real threats. This is not just the stuff of … [Read More...] about Preventing Fistful of Dollars Embezzlements

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