Drowning in Data Technology has become an integral part of healthcare, sometimes to the chagrin of the clinicians - not to mention the feelings of practice administrators. Most health care workers spend more time interacting with the electronic health record (EHR) than the patient. Consider this further, and it is clear - after about a decade of specialized training to take care of patients, a majority of clinicians’ time is spent on data entry. From a physician entering information during an exam, to a nurse recording vitals, … [Read More...] about The Voice of Medicine
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Case Study: Dr. HF Doesn’t Build Confidence
TS has been struggling with dizziness for several years. He has been to several doctors in multiple specialties. He has set up an … [Read More...] about Case Study: Dr. HF Doesn’t Build Confidence

Case Study: Dr. FB and the Cancellations
Dr. FB has been in the practice for five years. He is a good fit for the culture of the practice and gets along well with the other doctors. … [Read More...] about Case Study: Dr. FB and the Cancellations
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Fixed Vs Variable Expenses
If you want to improve your financial performance, the first step is understanding what your practice financial statements are telling you. Your … [Read More...] about Fixed Vs Variable Expenses

COVID-19 Will Change the Medical Workspace: Back Office Design
Our offices probably never will be the same after COVID-19 and in truth, our practices shouldn’t be the same. In fact, our offices should have been … [Read More...] about COVID-19 Will Change the Medical Workspace: Back Office Design

Case Study: PA Feels Heard by Her Doctor
PA was nervous going to a new primary care provider. She has no major medical concerns but does not like going to the doctor because of prior bad … [Read More...] about Case Study: PA Feels Heard by Her Doctor

Phone Tree Best Practices
Virtually every patient satisfaction survey reveals patients’ dissatisfaction with getting through on the phone to their healthcare … [Read More...] about Phone Tree Best Practices

Emotional Intelligence, Patient Engagement, and the Practice of Medicine
Caring for Patients Patient engagement is the hot topic lately. Caring about an individual person who is your patient helps create meaningful … [Read More...] about Emotional Intelligence, Patient Engagement, and the Practice of Medicine

Case Study: Dr. SR Has a Poor Visit to a Practice Recruiting Him
Dr. SR is interviewing with a midsize practice. He does not know the practice well on a personal level, he has family in the area and is optimistic … [Read More...] about Case Study: Dr. SR Has a Poor Visit to a Practice Recruiting Him

Pedestals are for Statues Shared Respect Builds Relationships
Can a doctor be a hero? Definitely. What about a nurse? Absolutely! But, let's not forget everyone else who may perform heroic actions or in … [Read More...] about Pedestals are for Statues Shared Respect Builds Relationships

The Basics of Balance Sheet Analysis
The most well-understood financial statement is the profit and loss statement. Over a stated period of time—typically, a month, a quarter or a … [Read More...] about The Basics of Balance Sheet Analysis

Using Payroll Protection Program Money
The Payroll Protection Program (PPP) is a Small Business Association program funded by the CARES act. It was enacted as part of the federal … [Read More...] about Using Payroll Protection Program Money

