Follow These Four Steps to Stay Out of the Rut We Hear It All the Time “Because we’ve always done it that way.” We hear it all the time. In business, at home, and in medicine. It’s a lousy answer. In fact, it should be a warning sign that there may be something seriously wrong. Even if the process is good, it is disturbing when people do not know why they are doing something. Burnout is rampant. Medicine is being assailed from every direction. It can be easy to do something because you are accustomed to doing it that way. … [Read More...] about Because We’ve Always Done It This Way Doesn’t Work!
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Patient Engagement
Patient engagement has been a catchphrase for several years now. Much like humpty dumpty after falling off the wall or the elephant being … [Read More...] about Patient Engagement
Case Study: The Perils of Password Sharing
GT and ZR are the two main new-patient schedulers for a busy medical practice. There are many shared tasks in their jobs. It is convenient … [Read More...] about Case Study: The Perils of Password Sharing
Latest Articles
Bugs in the Spreadsheet?
Once you have seen your patients and managed your money, you’re then faced with the monthly meeting. For most practices, this includes a review of the … [Read More...] about Bugs in the Spreadsheet?
Case Study: Dr. QE Suggests the Practice Expand
One of the other physician partners within your group has gotten excited about offering a new service out of the practice and presents it to the other … [Read More...] about Case Study: Dr. QE Suggests the Practice Expand
Case Study: The New Practice Administrator
PM has been with a practice for 18 months. He has great credentials and can handle the finances, regulatory requirements, and computer issues. The … [Read More...] about Case Study: The New Practice Administrator
Sleep Center Prepared to Be a Surge ICU During the COVID-19 Crisis if Needed
The lists have been made. The rooms are ready. We pray they will not be needed. The news is filled with concern over the shortage … [Read More...] about Sleep Center Prepared to Be a Surge ICU During the COVID-19 Crisis if Needed
How the COVID Relief Legislation Impacts You
Biden Signs New $1.9 Trillion COVID Relief Legislation into Law As you might imagine, $1.9 trillion covers a lot of ground. Here are the provisions … [Read More...] about How the COVID Relief Legislation Impacts You
Choosing an Accountant
“Why should I choose you?” is a question I hear often from physicians who are contemplating a change. My typical response is that I am not saying you … [Read More...] about Choosing an Accountant
The Perils of Phishing—Hook, Line, and Sinker
Phishing is a type of cyberattack using email to trick someone into divulging personal information, including passwords. Health care phishing is … [Read More...] about The Perils of Phishing—Hook, Line, and Sinker
Case Study: Unnecessary Overtime
VT is a biller for a small practice. She has been with the practice for just 2 years but has worked in healthcare billing for over 20 years. She … [Read More...] about Case Study: Unnecessary Overtime
Case Study: PT Manages the Practice Without Building Relationships
PT, a new office administrator for a practice, has been in the position for nine months. The physicians are all pleased with how PT shares business … [Read More...] about Case Study: PT Manages the Practice Without Building Relationships