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SBGM

Knowledge to Transform Your Medical Practice

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Featured Article

Personal Cybersecurity Tips 2021

Physicians and practice managers are constantly reminded by the media about how important cybersecurity is to their medical practice. The news is constantly filled with stories of the latest ransomware attacks against healthcare organizations. Despite this, many forget about cybersecurity when they leave the office.   How many of these apply to you? Do you use public Wi-Fi internet connections?Do you or your family use any social media?Do you download apps from websites other than the iTunes or Google Play … [Read More...] about Personal Cybersecurity Tips 2021

Editors Pick

Employee Retention Credits

There has been a flurry of legislative activity since the beginning of the pandemic one year ago. One item that might have flown beneath … [Read More...] about Employee Retention Credits

Case Study: The Perils of Password Sharing

GT and ZR are the two main new-patient schedulers for a busy medical practice. There are many shared tasks in their jobs. It is convenient … [Read More...] about Case Study: The Perils of Password Sharing

Latest Articles

From Residency to Managing and Growing Your Medical Practice

Starting Out After years of studying, testing, and running on very little sleep, your body is adjusting from the intensive 80-hour work week of … [Read More...] about From Residency to Managing and Growing Your Medical Practice

Case Study: Excessive Cell Phone Use By Physician

Dr. P is a partner in a three-physician practice that has been pinched recently by increased costs of running a medical business. The group has … [Read More...] about Case Study: Excessive Cell Phone Use By Physician

COVID-19 Will Change the Medical Workspace: Back Office Design

Our offices probably never will be the same after COVID-19 and in truth, our practices shouldn’t be the same. In fact, our offices should have been … [Read More...] about COVID-19 Will Change the Medical Workspace: Back Office Design

Planning a Comeback? Let us Help.

Covid-19 is changing our world forever. Every healthcare practice looks drastically different than 6 weeks ago. Before the pandemic, health … [Read More...] about Planning a Comeback? Let us Help.

Great Leaders: Consensus Makers or Dictators?

Got an issue that needs to be dealt with in the office? Everyone does—that’s why we created SBGM. Great leadership requires effective management … [Read More...] about Great Leaders: Consensus Makers or Dictators?

Case Study: Manage A Schedulers Time

A practice of four physicians and four nurse practitioners has five schedulers—one for each physician/NP pair and one to handle new patient referrals. … [Read More...] about Case Study: Manage A Schedulers Time

Pedestals are for Statues Shared Respect Builds Relationships

Can a doctor be a hero? Definitely. What about a nurse? Absolutely! But, let's not forget everyone else who may perform heroic actions or in … [Read More...] about Pedestals are for Statues Shared Respect Builds Relationships

Managing Provider-Initiated Appointment Cancellations

Provider-Initiated Appointment Cancellations arise when the provider will not be available for the encounter. These can occur for many reasons … [Read More...] about Managing Provider-Initiated Appointment Cancellations

Patient Waitlists

Many patients want an earlier appointment. Many offices have cancellations and no-shows. Often offices use a waitlist to try to solve both problems, … [Read More...] about Patient Waitlists

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