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SBGM

Knowledge to Transform Your Medical Practice

Main Content

Featured Article

Because We’ve Always Done It This Way Doesn’t Work!

Follow These Four Steps to Stay Out of the Rut We Hear It All the Time “Because we’ve always done it that way.” We hear it all the time. In business, at home, and in medicine. It’s a lousy answer. In fact, it should be a warning sign that there may be something seriously wrong. Even if the process is good, it is disturbing when people do not know why they are doing something. Burnout is rampant. Medicine is being assailed from every direction. It can be easy to do something because you are accustomed to doing it that way. … [Read More...] about Because We’ve Always Done It This Way Doesn’t Work!

Editors Pick

Pedestals are for Statues Shared Respect Builds Relationships

Can a doctor be a hero? Definitely. What about a nurse? Absolutely! But, let's not forget everyone else who may perform heroic actions … [Read More...] about Pedestals are for Statues Shared Respect Builds Relationships

Could Rural Medicine’s Approach to COVID-19 Solve Long-Standing Disparities in American Healthcare?

Rural areas face numerous challenges that are being amplified by the COVID-19 pandemic. In rural America, we have older populations, a … [Read More...] about Could Rural Medicine’s Approach to COVID-19 Solve Long-Standing Disparities in American Healthcare?

Latest Articles

Fixed Vs Variable Expenses

If you want to improve your financial performance, the first step is understanding what your practice financial statements are telling you. Your … [Read More...] about Fixed Vs Variable Expenses

Phone Tree Best Practices

Virtually every patient satisfaction survey reveals patients’ dissatisfaction with getting through on the phone to their healthcare … [Read More...] about Phone Tree Best Practices

Managing Patient No Shows

Managing patient no shows are a big problem, with many clinics facing no-show rates as high as 30%. This has been an even bigger problem during the … [Read More...] about Managing Patient No Shows

Bugs in the Spreadsheet?

Once you have seen your patients and managed your money, you’re then faced with the monthly meeting. For most practices, this includes a review of the … [Read More...] about Bugs in the Spreadsheet?

Sleep Center Prepared to Be a Surge ICU During the COVID-19 Crisis if Needed

The lists have been made.  The rooms are ready.  We pray they will not be needed. The news is filled with concern over the shortage … [Read More...] about Sleep Center Prepared to Be a Surge ICU During the COVID-19 Crisis if Needed

Using Payroll Protection Program Money

The Payroll Protection Program (PPP) is a Small Business Association program funded by the CARES act. It was enacted as part of the federal … [Read More...] about Using Payroll Protection Program Money

Case Study: Leadership Means Finding the Source of Problems

SQ is a loyal employee who brings a positive attitude and is always on time and willing to help out. Recently, however the office manager found SQ's … [Read More...] about Case Study: Leadership Means Finding the Source of Problems

Case Study: MJ Sounds Like a Perfect Employee

MJ has worked with the practice for more than15 years, managing the back-office and the bookkeeping. Not only is he a valued and trusted member of the … [Read More...] about Case Study: MJ Sounds Like a Perfect Employee

Case Study: Dr. MA Has More Callbacks

Although Dr. MA’s practice provides postprocedure instructions to all patients, she has not ever really paid attention to what is included on these … [Read More...] about Case Study: Dr. MA Has More Callbacks

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