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SBGM

Knowledge to Transform Your Medical Practice

Main Content

Featured Article

Because We’ve Always Done It This Way Doesn’t Work!

Follow These Four Steps to Stay Out of the Rut We Hear It All the Time “Because we’ve always done it that way.” We hear it all the time. In business, at home, and in medicine. It’s a lousy answer. In fact, it should be a warning sign that there may be something seriously wrong. Even if the process is good, it is disturbing when people do not know why they are doing something. Burnout is rampant. Medicine is being assailed from every direction. It can be easy to do something because you are accustomed to doing it that way. … [Read More...] about Because We’ve Always Done It This Way Doesn’t Work!

Editors Pick

Year-End Tax Tips for Medical Practices

As the year comes to a close, we share a few tips to help you bring the year in for a smooth landing.  Personal Tax … [Read More...] about Year-End Tax Tips for Medical Practices

Why is a Business Continuity Plan Important?

A Business Continuity Plan (BCP) defines the who, what, when, and where for how your medical practice personnel are to respond to a … [Read More...] about Why is a Business Continuity Plan Important?

Latest Articles

Case Study: The New Practice Administrator

PM has been with a practice for 18 months. He has great credentials and can handle the finances, regulatory requirements, and computer issues. The … [Read More...] about Case Study: The New Practice Administrator

Emotional Intelligence, Patient Engagement, and the Practice of Medicine

Caring for Patients Patient engagement is the hot topic lately. Caring about an individual person who is your patient helps create meaningful … [Read More...] about Emotional Intelligence, Patient Engagement, and the Practice of Medicine

Great Leaders: Consensus Makers or Dictators?

Got an issue that needs to be dealt with in the office? Everyone does—that’s why we created SBGM. Great leadership requires effective management … [Read More...] about Great Leaders: Consensus Makers or Dictators?

Technology Needs to Solve Problems—Not Amplify Them

The disaster that is the COVID-19 pandemic will leave large numbers of chronically ill patients requiring treatment for lung scarring, neurologic … [Read More...] about Technology Needs to Solve Problems—Not Amplify Them

Prior Authorizations Need Priority Solutions

The prior authorizations game is no game at all. Our patient’s well-being is at stake, and so is our own. The stress and frustration associated with … [Read More...] about Prior Authorizations Need Priority Solutions

Real Engagement: Love Your Patients

Liking Patients Dr. JS likes his patients – Fantastic! It is wonderful when we like our patients. Dealing with people you like makes the day … [Read More...] about Real Engagement: Love Your Patients

Case Study: Leadership Means Finding the Source of Problems

SQ is a loyal employee who brings a positive attitude and is always on time and willing to help out. Recently, however the office manager found SQ's … [Read More...] about Case Study: Leadership Means Finding the Source of Problems

Engaging Patients With Staff Engagement

An Engaged Staff Engaging patients is vital for optimal care and numerous programs and educational sites are dedicated to this laudable goal. In … [Read More...] about Engaging Patients With Staff Engagement

Managing Patient No Shows

Managing patient no shows are a big problem, with many clinics facing no-show rates as high as 30%. This has been an even bigger problem during the … [Read More...] about Managing Patient No Shows

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