Follow These Four Steps to Stay Out of the Rut We Hear It All the Time “Because we’ve always done it that way.” We hear it all the time. In business, at home, and in medicine. It’s a lousy answer. In fact, it should be a warning sign that there may be something seriously wrong. Even if the process is good, it is disturbing when people do not know why they are doing something. Burnout is rampant. Medicine is being assailed from every direction. It can be easy to do something because you are accustomed to doing it that way. … [Read More...] about Because We’ve Always Done It This Way Doesn’t Work!
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Pedestals are for Statues Shared Respect Builds Relationships
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Could Rural Medicine’s Approach to COVID-19 Solve Long-Standing Disparities in American Healthcare?
Rural areas face numerous challenges that are being amplified by the COVID-19 pandemic. In rural America, we have older populations, a … [Read More...] about Could Rural Medicine’s Approach to COVID-19 Solve Long-Standing Disparities in American Healthcare?
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Fixed Vs Variable Expenses
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