Can a doctor be a hero? Definitely. What about a nurse? Absolutely! But, let's not forget everyone else who may perform heroic actions or in fact be heroes. The cleaning staff and the food workers are vitally important. They face dangers as well. If not for them, our hospitals and long-term care facilities would be unfit for habitation. Everyone providing the behind-the-scenes services deserves the admiration and respect given to front-line responders. Pedestals set People up for Falls Our society loves to identify … [Read More...] about Pedestals are for Statues Shared Respect Builds Relationships
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Things I Wish I Learned In Medical School
Learn the 12 Things I Wish I Learned In Medical School. If you would like a PDF download of any of the checklist, please join Smart … [Read More...] about Things I Wish I Learned In Medical School

Managing Provider-Initiated Appointment Cancellations
Provider-Initiated Appointment Cancellations arise when the provider will not be available for the encounter. These can occur for many … [Read More...] about Managing Provider-Initiated Appointment Cancellations
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Medical Practice Cash Management
How to Manage the Cash in Your Practice Managing cash in your medical practice is a bit like driving on the interstate. Yes, there are certain … [Read More...] about Medical Practice Cash Management

Case Study: Manage A Schedulers Time
A practice of four physicians and four nurse practitioners has five schedulers—one for each physician/NP pair and one to handle new patient referrals. … [Read More...] about Case Study: Manage A Schedulers Time

Employee Retention Credits
There has been a flurry of legislative activity since the beginning of the pandemic one year ago. One item that might have flown beneath your radar is … [Read More...] about Employee Retention Credits

Case Study: PA Feels Heard by Her Doctor
PA was nervous going to a new primary care provider. She has no major medical concerns but does not like going to the doctor because of prior bad … [Read More...] about Case Study: PA Feels Heard by Her Doctor

What Do Physicians Need to Know About Website Development?
Just like physicians, web developers have their own specialized jargon, including terms like responsive design, search engine optimization … [Read More...] about What Do Physicians Need to Know About Website Development?

Case Study: PT Manages the Practice Without Building Relationships
PT, a new office administrator for a practice, has been in the position for nine months. The physicians are all pleased with how PT shares business … [Read More...] about Case Study: PT Manages the Practice Without Building Relationships

Medical Practice Retirement Plan Fiduciary Responsibilities
What is a Fiduciary? A fiduciary is a person who owes a duty of care and trust to another and must act primarily for the benefit of the other in a … [Read More...] about Medical Practice Retirement Plan Fiduciary Responsibilities

Case Study: ES Needs to Generate Referrals
Dr. ES just moved to town to join a practice with two other physicians. Although the practice is growing and has more referrals and new patients then … [Read More...] about Case Study: ES Needs to Generate Referrals

Case Study: What’s Up With All These Spreadsheets?
A large practice with10 providers feels like they are doing ok financially. After every business meeting, however, the partners leave … [Read More...] about Case Study: What’s Up With All These Spreadsheets?

