Almost every office and hospital use patient appointment reminders. Some are poor, others mediocre, and some do a relatively good job. In the present climate, we cannot stand for anything less than great. Appointment reminders increase appointment attendance and early cancellation when needed, which opens the slot to be refilled, or at least decreases no-shows in most cases. Although these systems may work, they can be annoying–especially when the reminders do not interact with individual patients in the manner that is best for … [Read More...] about Appointment Reminders
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Case Study: The New Practice Administrator
PM has been with a practice for 18 months. He has great credentials and can handle the finances, regulatory requirements, and computer … [Read More...] about Case Study: The New Practice Administrator

Nursing Recruitment Strategies
The process of nurse recruitment is laborious and can be time consuming, much like physician recruitment. You may need a nurse right … [Read More...] about Nursing Recruitment Strategies
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The Physician Recruitment Visit
Determining what you need in a new physician for the practice is just the first challenge. After that comes making initial contacts, which can be a … [Read More...] about The Physician Recruitment Visit

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Websites Need to Work
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An Engaged Staff Engaging patients is vital for optimal care and numerous programs and educational sites are dedicated to this laudable goal. In … [Read More...] about Engaging Patients With Staff Engagement

Do Physicians Know How to Analyze Financial Statements?
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Case Study: Dr. FB and the Cancellations
Dr. FB has been in the practice for five years. He is a good fit for the culture of the practice and gets along well with the other doctors. However, … [Read More...] about Case Study: Dr. FB and the Cancellations

