Follow These Four Steps to Stay Out of the Rut We Hear It All the Time “Because we’ve always done it that way.” We hear it all the time. In business, at home, and in medicine. It’s a lousy answer. In fact, it should be a warning sign that there may be something seriously wrong. Even if the process is good, it is disturbing when people do not know why they are doing something. Burnout is rampant. Medicine is being assailed from every direction. It can be easy to do something because you are accustomed to doing it that way. … [Read More...] about Because We’ve Always Done It This Way Doesn’t Work!
Main Content
Editors Pick
Could Rural Medicine’s Approach to COVID-19 Solve Long-Standing Disparities in American Healthcare?
Rural areas face numerous challenges that are being amplified by the COVID-19 pandemic. In rural America, we have older populations, a … [Read More...] about Could Rural Medicine’s Approach to COVID-19 Solve Long-Standing Disparities in American Healthcare?
Optimizing Clinic Flow: We Need Margins
The Effects of Stress We are stressed as individual physicians and individual staff members. Our patients are under multiple … [Read More...] about Optimizing Clinic Flow: We Need Margins
Latest Articles
Case Study: Dr. SR Has a Poor Visit to a Practice Recruiting Him
Dr. SR is interviewing with a midsize practice. He does not know the practice well on a personal level, he has family in the area and is optimistic … [Read More...] about Case Study: Dr. SR Has a Poor Visit to a Practice Recruiting Him
Prevent Embezzlement by Sweating the Small Stuff
There are more ways to separate you from your money than you can imagine. Novel embezzlement strategies occur but are likely rare. Much more … [Read More...] about Prevent Embezzlement by Sweating the Small Stuff
Fixed Vs Variable Expenses
If you want to improve your financial performance, the first step is understanding what your practice financial statements are telling you. Your … [Read More...] about Fixed Vs Variable Expenses
COVID-19 Will Change the Medical Workspace: Back Office Design
Our offices probably never will be the same after COVID-19 and in truth, our practices shouldn’t be the same. In fact, our offices should have been … [Read More...] about COVID-19 Will Change the Medical Workspace: Back Office Design
Case Study: NQ Felt She Was Best for the Job
NQ has been with the practice for 10 years and has always been a dependable employee. She works in billing and typically has limited interaction with … [Read More...] about Case Study: NQ Felt She Was Best for the Job
Phone Tree Best Practices
Virtually every patient satisfaction survey reveals patients’ dissatisfaction with getting through on the phone to their healthcare … [Read More...] about Phone Tree Best Practices
Sleep Center Prepared to Be a Surge ICU During the COVID-19 Crisis if Needed
The lists have been made. The rooms are ready. We pray they will not be needed. The news is filled with concern over the shortage … [Read More...] about Sleep Center Prepared to Be a Surge ICU During the COVID-19 Crisis if Needed
Patient Waitlists
Many patients want an earlier appointment. Many offices have cancellations and no-shows. Often offices use a waitlist to try to solve both problems, … [Read More...] about Patient Waitlists
Using Research to Engage Patients
Traditional Engagement for Research Traditionally, basic science research and clinical research have been performed in the university setting. … [Read More...] about Using Research to Engage Patients