A large practice with10 providers feels like they are doing ok financially. After every business meeting, however, the partners leave with more financial questions than answers. They are presented numerous spreadsheets with data about their practice but do not understand the finances. Also, they do not have a sense of how they are doing compared to similar medical practices in their region. These spreadsheets that they review in the meetings have never been explained in a … [Read More...] about Case Study: What’s Up With All These Spreadsheets?
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Preventing Embezzlement of Large Ticket Items
There are more ways to separate you from your money than you can imagine. Some are small and seemingly trivial (see Prevent … [Read More...] about Preventing Embezzlement of Large Ticket Items
Health Care User Experience
We all know the health care system is broken, and that every aspect of the patient journey needs to be overhauled, optimized, and made … [Read More...] about Health Care User Experience
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Things I Wish I Learned In Medical School
Learn the 12 Things I Wish I Learned In Medical School. If you would like a PDF download of any of the checklist, please join Smart Business Great … [Read More...] about Things I Wish I Learned In Medical School
SP Complains Publicly About the Practice
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Sleep Center Prepared to Be a Surge ICU During the COVID-19 Crisis if Needed
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Case Study: Dr. QE Suggests the Practice Expand
One of the other physician partners within your group has gotten excited about offering a new service out of the practice and presents it to the other … [Read More...] about Case Study: Dr. QE Suggests the Practice Expand
COVID-19 Will Change the Medical Workspace: Back Office Design
Our offices probably never will be the same after COVID-19 and in truth, our practices shouldn’t be the same. In fact, our offices should have been … [Read More...] about COVID-19 Will Change the Medical Workspace: Back Office Design
Appointment Reminders
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Using Payroll Protection Program Money
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Case Study: MJ Sounds Like a Perfect Employee
MJ has worked with the practice for more than15 years, managing the back-office and the bookkeeping. Not only is he a valued and trusted member of the … [Read More...] about Case Study: MJ Sounds Like a Perfect Employee
Managing Provider-Initiated Appointment Cancellations
Provider-Initiated Appointment Cancellations arise when the provider will not be available for the encounter. These can occur for many reasons … [Read More...] about Managing Provider-Initiated Appointment Cancellations