Almost every office and hospital use patient appointment reminders. Some are poor, others mediocre, and some do a relatively good job. In the present climate, we cannot stand for anything less than great. Appointment reminders increase appointment attendance and early cancellation when needed, which opens the slot to be refilled, or at least decreases no-shows in most cases. Although these systems may work, they can be annoying–especially when the reminders do not interact with individual patients in the manner that is best for … [Read More...] about Appointment Reminders
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Editors Pick
SP Complains Publicly About the Practice
SP has been a patient in the practice for several years and comes once a year for refills; he rarely calls. Recently, SP’s appointment had … [Read More...] about SP Complains Publicly About the Practice
Physician Recruitment
The process of physician recruitment is laborious and can be time consuming. Always keep in mind that you are not just trying to replace a … [Read More...] about Physician Recruitment
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Great Leaders: Consensus Makers or Dictators?
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Medical Practice Retirement Plan Fiduciary Responsibilities
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