Learn the 12 Things I Wish I Learned In Medical School. If you would like a PDF download of any of the checklist, please join Smart Business Great Medicine. … [Read more...] about Things I Wish I Learned In Medical School
Growing the Practice
Prepare for an Interview Checklist
Learn how to best prepare for an interview with a medical practice. If you would like a PDF download of any of the checklist, please join Smart Business Great Medicine. … [Read more...] about Prepare for an Interview Checklist
Appointment Reminders
Almost every office and hospital use patient appointment reminders. Some are poor, others mediocre, and some do a relatively good job. In the present climate, we cannot stand for anything less than great. Appointment reminders increase appointment attendance and early cancellation when needed, which opens the slot to be refilled, or at least decreases no-shows in most cases. … [Read more...] about Appointment Reminders
Managing Phones, Emails, & Texts
Communication is essential to success Telephones—even smartphones—are not communication; phones are tools that we use to communicate with patients, staff members, referring physicians, consultants, insurance companies, pharmacies, and—the list is virtually endless. We absolutely need good communication tools, but tools without skills and training are a waste of money. … [Read more...] about Managing Phones, Emails, & Texts
COVID-19 Will Change the Medical Workspace: Back Office Design
Our offices probably never will be the same after COVID-19 and in truth, our practices shouldn’t be the same. In fact, our offices should have been better designed all along instead of being left as they were because that was just how it was done. The COVID-19 pandemic has brought a wave of change upon us. Let’s make sure the change is meaningful and important. Let's use it to … [Read more...] about COVID-19 Will Change the Medical Workspace: Back Office Design