Dr. ES just moved to town to join a practice with two other physicians. Although the practice is growing and has more referrals and new patients then two can handle, Dr. ES will have to generate more to fill the clinical schedule. Dr. ES is not normally an outgoing individual. What does Dr. ES do? Diagnoses: Need to generate referrals for a provider new to the … [Read more...] about Case Study: ES Needs to Generate Referrals
Case Studies
Case Study: RJ’s Special Holiday Bonus
RJ has been a secretary with a large practice of eight physicians for the past seven years and has had only one raise in that time. Each physician and the practice administrator have a practice credit card issued in their name. Typically, when RJ places orders for the physicians, she uses that physician’s credit card information. RJ has learned which providers use the company … [Read more...] about Case Study: RJ’s Special Holiday Bonus
Case Study: Dr. SR Has a Poor Visit to a Practice Recruiting Him
Dr. SR is interviewing with a midsize practice. He does not know the practice well on a personal level, he has family in the area and is optimistic about the practice. Dr. SR has checked out the practice website and been in phone and email communication with the office manager. Leading up to the visit there have been limited interactions with the physicians in the practice, and … [Read more...] about Case Study: Dr. SR Has a Poor Visit to a Practice Recruiting Him
Case Study: Dr. R Joins the Practice Without Proper Evaluation
Dr. R was recruited to join a busy practice in a large city. The practice felt good about the addition of Dr. R, who was the nephew of a prominent local physician and came highly recommended. The physician recruitment progressed quickly and Dr. R was extended an offer to join the practice. He began to see patients in the clinic, but the hospital … [Read more...] about Case Study: Dr. R Joins the Practice Without Proper Evaluation
Case Study: PT Manages the Practice Without Building Relationships
PT, a new office administrator for a practice, has been in the position for nine months. The physicians are all pleased with how PT shares business and other information with the partners and conducts the monthly meetings. Some long-term members of the clinical staff, however, have complained to the partners saying they find PT cold and distant. They do not feel they have a … [Read more...] about Case Study: PT Manages the Practice Without Building Relationships