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SBGM

Knowledge to Transform Your Medical Practice

Thomas Patton MD

Pedestals are for Statues Shared Respect Builds Relationships

By Jim Geyer MD, Thomas Patton MD

Can a doctor be a hero? Definitely. What about a nurse? Absolutely! But, let's not forget everyone else who may perform heroic actions or in fact be heroes. The cleaning staff and the food workers are vitally important. They face dangers as well. If not for them, our hospitals and long-term care facilities would be unfit for habitation. Everyone providing the … [Read more...] about Pedestals are for Statues Shared Respect Builds Relationships

Case Study: Dr. FB and the Cancellations

By Thomas Patton MD

Dr. FB has been in the practice for five years. He is a good fit for the culture of the practice and gets along well with the other doctors. However, members of the staff have started complaining to the office manager about frequent clinic cancellations by Dr. FB. Overall, he sees as many or more patients than the other providers. His collections are good, but the staff reports … [Read more...] about Case Study: Dr. FB and the Cancellations

SP Complains Publicly About the Practice

By Thomas Patton MD

SP has been a patient in the practice for several years and comes once a year for refills; he rarely calls. Recently, SP’s appointment had to be canceled, and as a result, he has run out of refills. SP’s work schedule is such that he usually schedules his appointments for Friday afternoon. He called the Friday afternoon after the canceled appointment for refills and heard a … [Read more...] about SP Complains Publicly About the Practice

Planning a Comeback? Let us Help.

By Thomas Patton MD

Covid-19 is changing our world forever. Every healthcare practice looks drastically different than 6 weeks ago. Before the pandemic, health care was struggling; COVID-19 has magnified the struggle. Let's not waste the opportunity to re-evaluate and strengthen our practices. Long gone are days when a practice could simply see patients and expect … [Read more...] about Planning a Comeback? Let us Help.

Coping with COVID-19

By Jim Geyer MD, Thomas Patton MD, Paul Cox

Surge ICU Utilizing Sleep Centers & Remote Management of Home PAP Systems  Background The disaster that is the COVID-19 pandemic has revealed the need for sweeping transformation of healthcare delivery.  The present crisis is exposing some of the many deficiencies in our system.   The concern over the lack of available ventilators … [Read more...] about Coping with COVID-19

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