Can a doctor be a hero? Definitely. What about a nurse? Absolutely! But, let's not forget everyone else who may perform heroic actions or in fact be heroes. The cleaning staff and the food workers are vitally important. They face dangers as well. If not for them, our hospitals and long-term care facilities would be unfit for habitation. Everyone providing the behind-the-scenes services deserves the admiration and respect given to front-line responders. Pedestals set People up for Falls Our society loves to identify … [Read More...] about Pedestals are for Statues Shared Respect Builds Relationships
Main Content
Editors Pick
Patient Engagement With Education–It’s More Than a Handout!
Real Knowledge Is Power Knowledge is power. We must educate the patient and any caregivers. Effective education is not a couple of pages … [Read More...] about Patient Engagement With Education–It’s More Than a Handout!
The Voice of Medicine
Drowning in Data Technology has become an integral part of healthcare, sometimes to the chagrin of the clinicians - not to mention the … [Read More...] about The Voice of Medicine
Latest Articles
SP Complains Publicly About the Practice
SP has been a patient in the practice for several years and comes once a year for refills; he rarely calls. Recently, SP’s appointment had to be … [Read More...] about SP Complains Publicly About the Practice
Prior Authorizations Need Priority Solutions
The prior authorizations game is no game at all. Our patient’s well-being is at stake, and so is our own. The stress and frustration associated with … [Read More...] about Prior Authorizations Need Priority Solutions
Choosing an Accountant
“Why should I choose you?” is a question I hear often from physicians who are contemplating a change. My typical response is that I am not saying you … [Read More...] about Choosing an Accountant
The Credentialing Process for Hospitals and Outpatient Centers
Health care facilities of all types, from hospitals to surgical centers, nursing homes or hospice programs, require credentialing for staff providers. … [Read More...] about The Credentialing Process for Hospitals and Outpatient Centers
Case Study: Embezzlement by Front Office Staff
PR works the front desk. She checks people in and collects copays at a geriatrics office. She is always pleasant, and the patients love her. She is … [Read More...] about Case Study: Embezzlement by Front Office Staff
Case Study: The Effect of Patient Engagement on Medical Practice Efficiency
Dr. A and Dr. B have been partners in a medical practice for a long time and see a similar patient population. However, they manage patient … [Read More...] about Case Study: The Effect of Patient Engagement on Medical Practice Efficiency
Appointment Reminders
Almost every office and hospital use patient appointment reminders. Some are poor, others mediocre, and some do a relatively good job. In the present … [Read More...] about Appointment Reminders
Setting Financial Goals to Forecast and Achieve Financial Results
When it comes to the numbers side of the business, most of my physician clients have a very low pain threshold. I get it, you have plenty on your … [Read More...] about Setting Financial Goals to Forecast and Achieve Financial Results
Great Leaders: Consensus Makers or Dictators?
Got an issue that needs to be dealt with in the office? Everyone does—that’s why we created SBGM. Great leadership requires effective management … [Read More...] about Great Leaders: Consensus Makers or Dictators?